It might have taken a pandemic to make it happen but, at long last, “experience” is where it’s at.
Almost 57 million people left their jobs in the US between January 2021 and February 2022—and last May, in the US alone, there were 11.3 million open jobs, up substantially from 9.3 million open jobs in April 2021. The voluntary quit rate is 25% higher than pre-pandemic levels.
While there is no single silver bullet for companies to tackle the attrition tsunami, organizations that deliver superior employee and workplace experiences for their people are better positioned to hold on to and attract increasingly scarce talent.
This guide explores:
- The link between employee experience and workplace experience
- Why employee experience and workplace experience matter today
- How the pandemic changed workplace experience
- How employee communication can influence attrition