Inspired Gear
AI-Powered Communication: A Guide for Internal Comms Teams

WHITEPAPERS

AI-Powered Communication: A Guide for Internal Comms Teams

About this Whitepaper

ChatGPT got the world talking about artificial intelligence as if it was something new. But if AI was a person, it might be thinking about retirement. It’s been 67 years since the famous “workshop” at Dartmouth College in New Hampshire, where a study of artificial intelligence was based on the premise that “every aspect of learning or any other feature of intelligence can in principle be so precisely described that a machine can be made to simulate it.” But the arrival of ChatGPT is without doubt a historic landmark.

In tandem with the excitement generated by its launch, ChatGPT also created worry and concerns, including fears that AI platforms would eliminate jobs. This fear spread through many in the internal comms community, just as it did in other sectors. So, with Microsoft’s Bing and Google’s Bard boosting the ranks of generative AI-powered tools— what have we learned? How can companies improve their communications through AI? How can it boost productivity and employee experience? Have those job fears been justified for internal communicators?

This critical functionality is the bedrock for platforms designed and built for IC, like Poppulo—and in that context, generative AI should be best regarded as a (powerful) complementary assistant to what your comms platform enables in the areas that matter most for internal comms.

Download our guide to learn about the latest trends, tips, and best practices for getting the best out of AI for internal comms.

Author

Tim Vaughan

Tim Vaughan

Editorial Director, Poppulo

Related content

Unlocking the Full Potential of Casino Digital Signage: Applications You Need

Digital signage is one of the most visible technologies on a casino floor. But, done correctly, digital signage can impact casinos in ways guests will never see. Top casinos are using digital signage as an integrated communications network—one that connects guests to experiences, empowers employee communication, andimproves casino operations. Yes, screens can and should be used for promotions, wayfinding, and menuboards. But they can be used for more than that. When used strategically, digital signage becomes more than a promotional tool. It becomes part of your casino’s attention infrastructure, and it can directly impact your bottom-line. Across your property, screens can influence decision-making in real time. They guide guests to amenities. They build anticipation for events. They amplify the excitement of a big win. They ensure staff are prepared before stepping onto the floor. They provide leadership teams with immediate operational insight. This shift in thinking can unlock tremendous value for your property. This guide explores the essential guest-facing and employee-focused applications that top casinos are deploying today to drive engagement, strengthen operational alignment, and unlock the full potential of their digital signage investment.

WHITEPAPERSDIGITAL SIGNAGE
From Screens to Experiences: Reimagining Digital Signage With Poppulo and BrightSign®

Digital signage has been evolving from passive displays to intelligent, immersive experiences—but delivering those experiences requires the right foundation. Join Poppulo and BrightSign to explore how next-generation BrightSign players, paired with Poppulo’s digital signage platform, create a secure, AI-ready ecosystem built for what’s next. In this webinar, you will discover how to future-proof your digital signage strategy while elevating engagement across customer and employee environments. We’ll demonstrate how purpose-built hardware and centralized content orchestration work together to transform screens into interactive, measurable experience hubs—unlocking new value as AI capabilities continue to advance. What You’ll Take Away: The building blocks of an AI-ready digital signage ecosystem How to deliver more personalized and interactive experiences Strategies for aligning hardware and software to maximize impact Ways to drive stronger ROI from experiential digital signage

WEBINARDIGITAL SIGNAGE
The Misalignment Tax: Closing the Strategy–Performance Gap with Comms + HR

Employee use of the word “misalignment” to describe leadership increased 143% last year. Nine in 10 leaders say strategic alignment matters, but less than one in 10 employees feel it. That gap has held for seven years and it’s becoming a bigger, more urgent problem. In a time of constant change, eroding trust, and AI-accelerated everything, misalignment spreads faster, slowing decisions, duplicating effort, distorting priorities, and eroding the bottom line. This is the Misalignment Tax—a silent, compounding drain on productivity, performance, and ultimately profitability. Every organization pays it, unseen and unquantified. In this live webinar, Zora Artis and Wayne Aspland of Clear Leaders share what their latest global research reveals about why alignment fails, what it truly costs organizations, and what it takes to turn around. It is a strategic opening for Communication and HR to lead the fix—together. These functions are uniquely positioned to make it happen, but most aren’t doing so yet.  This session is about changing that. What You’ll Gain: A Clear Understanding : Why the gap persists, and the two paradoxes that sustain it. The AI Multiplier : How AI amplifies clarity in aligned organizations—and chaos in misaligned ones. A Practical Framework : The leadership conversations required to close the gap, and how Comms + HR can shape them. Tangible Actions : Specific moves Communication and HR leaders can initiate immediately. The Research Behind the Session: Zora and Wayne’s research - their third global study - draws on interviews with more than 50 CEOs, Chiefs of Staff, and senior leaders across communication, HR, strategy, and operations - and points to three conversations that determine whether strategy actually moves, or simply sits on a shelf. It also explores the cross-functional enabling work that must happen before any of them can.

WEBINARINTERNAL COMMUNICATIONSHR