Inspired Gear
From Boomers to Zoomers: How to Bridge the Generation Gap in Workplace Communications

EXECUTIVE BRIEF

From Boomers to Zoomers: How to Bridge the Generation Gap in Workplace Communications

About this Executive Brief

Since the age of time, different generations have had different communication nuances and styles.

But never before has the workplace had up to five generations working together—due to people working longer before retiring—making employee communications much more complex.

Why? Because each generation tends to interpret communication differently and this can lead to misunderstanding, disagreement, and even conflict.

So it’s imperative that communicators are aware of the communication nuances, preferences, and styles of the different generations in their workplace and tailor their comms accordingly.

This guide explores these differences and offers advice to workplace communications professionals on how to navigate the preferences and pitfalls of multi-generational comms.

Key takeaways include:

  • 7 Tips for narrowing the gap between generations
  • How receiving a phone call from older colleagues can be misinterpreted by Millennials
  • Why the use of ellipses....is seen as passive-aggressive by a younger generation
  • Which generation is considered to be good connectors in a company
  • How generational differences are shaped by the significant events of the time people live in
  • Why it’s dangerous to make assumptions about individuals from a specific generation

Author

Megan Thomas, Buzz Communications

Megan Thomas, Buzz Communications

Owner / Director, Buzz Communications

Related content

Powering Passenger, Employee, and Operational Communications At Scale

Poppulo enables airlines and airports to operate a single, scalable digital signage platform targeted to deliver critical communications to a variety of audiences. By integrating real-time operational systems with centralized content management and governance, Poppulo supports a wide range of use cases—from passenger information and wayfinding to operational visibility and employee communications—within a unified architecture. This approach allows airlines and airports to extend digital signage beyond isolated deployments, creating a coordinated network that can support evolving requirements without adding system complexity or fragmentation. In this whitepaper, you’ll learn how airlines and airports can unify passenger, employee, and operational communications on a single platform—supporting use cases like flight information displays, wayfinding, and real-time operational visibility. You’ll also see how integrating live data with governed content delivery enables more accurate, coordinated messaging at scale.

WHITEPAPERSDIGITAL SIGNAGE
Digital Signage Power hour: Optimizing Digital Signage: Media Players vs. Built-In Apps

In this Digital Signage Power Hour, our panel of experts explores the pros and cons of media players versus built-in apps for digital signage and elaborates on how each option impacts content delivery, performance, and flexibility in various environments. A comparison of the compare ease of use, cost-effectiveness, and scalability, will help you make informed decisions tailored to your specific needs. The group also investigates how media players can provide robust, customizable solutions, while built-in apps offer streamlined convenience. Whether you're managing a single display or a complex network, this session equips you with the insights needed to optimize your digital signage strategy effectively. Attend this Power Hour Webinar to lean to Identify the key differences between media players and built-in apps used in digital signage systems, including core features and deployment approaches. Describe how media players and built-in apps affect content delivery, system performance, scalability, and operational flexibility across different environments. Recognize key decision-making factors when selecting between media players and built-in apps, including cost, ease of use, and long-term management considerations.

WEBINARDIGITAL SIGNAGE
The AI Toolkit for Internal Communications

Internal communication is under real pressure. IC teams are expected to support leaders, shape culture, and deliver relevant, personalized communication to an increasingly diverse audience—all while operating at greater speed and scale than ever before. AI arrives at the right moment. It doesn’t replace communicators; it elevates them. Applied well, AI sharpens the fundamentals of effective communication: diagnosing issues, shaping the narrative, guiding leaders, and delivering messages that connect people to purpose and progress. At its best, AI accelerates drafting, adapts content for different formats, improves accessibility, and surfaces insights about what’s landing. Without governance, though, it can create noise or risk. The opportunity for IC teams is to bring AI in thoughtfully, with governance and human judgment at the center. This guide shows how to do exactly that. Inside, you’ll find practical guidance on when to use AI, where humans remain essential, how to establish guardrails, how to prompt effectively, and how to scale AI responsibly across channels and teams.

GUIDESINTERNAL COMMUNICATIONS